Course curriculum

  1. 1

    • Introduction to Broadworks Call Control
  2. 2

    • Introduction to Broadworks Servers

    • The Application Server

    • The Network Server

    • Application Delivery Platform (formerly XSP)

    • The Media Server

    • The Profile Server

    • Server Intro Broadworks Call Sample
  3. 3

    • User-To-User Calling

    • Registration and User Location

    • PTSN Calls to Broadworks As User
  4. 4

    • Overview of Fault Tolerance in the Broadworks Platform

    • Application Server Fault Tolerance

    • Fault Tolerance when the Application Server Stops Responding

    • Handling Application Server Recovery

    • SBC Configuration for Fault Tolerance
  5. 5

    • Introduction to Voicemail in Broadworks

    • Media Server 1

    • Media Server 2

    • Voicemail Deposit and SMTP

    • Voicemail Retrieval and Deposit in Broadworks
  6. 6

    • Push Notifications to Mobile Clients

    • Provisioning and Device Management 1

    • Provisioning and Device Management 2

    • Call Center Reporting